Tuesday 3 December 2013

Can Technology Improve Guest Service Quality In Hotel?



Technology has been one of the main driving forces in the growth of many economies and organization around the world. The hospitality industry along with tourism industry have seen an abundance of benefits which technology has brought in to internal operation and guest service quality often involves excepting expectations and we also know that technology providers many opportunities for hotel to manage their internal operation and various other factor various software have been introduced for hotel to make the regular operation more effective. 


Example for this one integrated hotel property management system guest data management, internal communications many new software like Springer Miller system micros Fidelio and opera provide opportunities to manage all of the operational departments of hotel, restaurant and restores. These inventions of technology are cost effective and helps to generate reverse, improve communication and various other forums like finger point technology and closed circuit television (CCTV) are again a part of this Industry and helping to do effective operation of management. 

Technology has improved guest service Quality as these days whole world is tech survey and is more subject to internet. Also best hotel management school and hotel management colleges are using technology which has improve standard of education.

1 comment:

  1. Good post Rajesh, Nice to see this useful content about hotel management thanks for your kind info great job keep it up.

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